Frequently asked questions

Find some answers here and don't hesitate to ask us anything!

How do you charge?

We charge for our services in multiple ways. We charge on the basis of % of the total revenue generated. We also charge on the basis of fixed amount and we do charge on FTE basis. These different methods are available so that our clients can pick any of these according to their preference.

Can you work with our software or EHR?

Yes we can work with any software you are currently using. We have number of clients and some of them have different software. Our team of experts have capabilities to use any software because of their immense domain knowledge.

Do you have experienced team?

We have experts in all domains of services offered at our company with decade long experience or more. They can handle all queries and provide you streamline solutions.

Which specialties do you cater?

We have experts for all specialties and can render our services to all of them.

Are you HIPAA compliant?

We are 100% HIPAA compliant. HIPAA (Health Insurance Portability and Accountability Act of 1996) is United States legislation that provides data privacy and security provisions for safeguarding medical information and we believe that this is very important. When signing contracts we have it mentioned in our documents so you don’t have to worry about it. It’s pretty much a standard protocol for us.

Are you providing e-services?

We use most advanced and electronic sources rather than doing conventional paper work. We provide e-services. 80% of insurances have electronic processes so we cover all of them. We convert our clients to electronic methods within 30 days of their sign up.

Who will receive cheque's or payments?

Our clients receive cheque's or payments. We just reconcile them and work smartly to improve your cash flow.

Do we provide our services in specific areas or nationwide?

We provide our services nationwide. We have clients from east coast to west coast.

Do we work on contractual basis?

We work on contractual basis and our contracts are signed on month to month basis. This takes away the control from any particular side of the deal. We believe that client empowerment is good in our industry and we want to facilitate them in every way possible.

Do you offer free trial?

Yes we do offer free trial. We absolutely charge nothing for it. We have full confidence in our services and its quality. Upon your satisfaction or after you approve our work then we move further.

Do you offer customized services?

Every client is different and have their own needs and requirements and every client is important for us so we offer customized services. Our services are customizable in a way that we devise them according to our client’s needs. Moreover our clients can have our whole services, part of our different services or even any one of our services.

Do you provide business reports and communication with your clients?

We provide business reports which are very descriptive. We have account managers as well who communicate with our clients and share these reports with them. They also answer all the questions of our clients and provide them with effective solutions.

How old are you in this business?

We have experts who have a decade long of experience. They utilize their professional expertise in a best way to complete the necessary tasks.

Do you offer services for value based care (Affordable Care Act)?

Yes we offer services for value based healthcare plans. We have Panel Management, Meaningful Use, HEDIS and PCMH services etc. for it and have our products for them as well. By this you can also improve your ratings.

Do you provide services for traditional reimbursements or for Obamacare as well?

We provide traditional reimbursement services and we also work w.r.t Patient Protection and Affordable Care Act (PPACA). This act is also known as Obama care as it has been signed into law by President Barack Obama on March 23, 2010. The PPACA was enacted to increase the quality and affordability of health insurance, lower the uninsured rate by expanding public and private insurance coverage, and reduce the costs of healthcare for individuals and the government.

What size of practice do you work with?

We are equipped to serve every practice size. We provide HealthCare Management Services to the Solo Practitioners, Group Practices, Hospitals and other Healthcare Services Providers.

Do you provide medical credentialing services?

Yes, we do. We have very effective medical credentialing services at an unbeatable price and not only that we also have medical credentialing app. We have around 150 – 200 providers who are taking benefits from our credentialing services.

The better you know about us, the better we can help you!

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Call Now 212-470-1500 and let us craft a plan together